2020 Future of Money Report: "Consumer Money Mindset in the Time of COVID-19"

This unprecedented year has uncovered contrasts between challenges and opportunities in the world as a whole and in the world of money, specifically. We have seen accelerated change and adoption of new behaviors on the financial front due to COVID-19. Americans have experienced unexpected stress in their ability to make money and to manage finances. In the face of all this change, we have also been presented with the opportunity to capture the needs and imaginations of people—and help bring the next evolution of change to the future of money.

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